I've released but all my players ranked the same? e.g. 111th

Usually all the ranks are the same and low because there's no score data to rank the player ons - all the metrics are 0 for each player. 

To resolve this check the following and then try to re-release:
  1. Were any score entries collected during the score period? i.e. are you connectors still polling - these do run out of credits over time - check on the Metric Sources page (under Data Sources) to see if they've stopped polling. If they have stopped, edit the Metric Source and update the number of days/weeks to continue polling. 
  2. Is the score period long enough? If you only have score data for Monday and Tuesday but you release on Friday with a score period of 'previous day' then you won't have any score entries for each player.
  3. Do you have at least one score metric? If all are classified as unused then the leaderboard has no scores to rank players on.
  4. Is your score period in the past? If you release the leaderboard on Monday but set your score period to be for Tuesday to Thursday then you will have no score entries with which to calculate the leaderboard.


Please could you check those and let support know if that doesn't solve the problem.

This is similar to having the same problem where all players ranked 11th, 12th, 13th, 14th, 15th, 16th, 17th, 18th, 19th, 20th, 21st, 22nd, 23rd, 24th, 25th,26th, 27th, 28th, 29th, 30th, 31st, 32nd, 33rd, 34th, 35th, 36th, 37th, 38th, 39th, 40th,  41st, 42nd,43rd, 44th, 45th, 46th, 47th, 48th, 49th, 50th,  51st, 52nd, 53rd, 54th, 55th, 56th, 57th, 58th, 59th, 60th, 11=, 12=, 13=, 14=, 15=, 16=, 17=, 18=, 19=, 20=, 21=, 22=, 23=, 24=, 25=,26=, 27=, 28=, 29=, 30=, 31=, 32=, 33=, 34=, 35=, 36=, 37=, 38=, 39=, 40=,  41=, 42=,43=, 44=, 45=, 46=, 47=, 48=, 49=, 50=,  51=, 52=, 53=, 54=, 55=, 56=, 57=, 58=, 59=, 60=, 61=, 62=, 63=, 64=, 65=,66=, 67=, 68=, 69=, 70=, 71=, 72=, 73=, 74=, 75=,76=, 77=, 78=, 79=, 80=, 81=, 82=, 83=, 84=, 85=,86=, 87=, 88=, 89=, 90=, 91=, 92=, 93=, 94=, 95=,96=, 97=, 98=, 99=, 100=
Also perceived as "Board giving the same score to all players"


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