Rise Cancellation Policy
Last updated: 25/June/2014
If you have made a purchase from our website, and wish to cancel your subscription, please follow the steps outlined here. If you have purchased your product or subscription via one of our approved service partners, please contact your service partner for cancellation.
After completing the procedure below, your license to use the software and/or access the necessary on-line servers or license managers will be cancelled. Note that in the event of cancellation, all player, score and release data will be liable for deletion after a 14 day cooling off period.
To cancel your service visit the subscriptions page for your leaderboard and click on the Cancel button.
The minimum subscription length is 1 month. Cancellations are not prorated.
You may also cancel your subscription by sending an email, requesting a cancellation, to firstname.lastname@example.org so that it is received prior to your subscription renewal date. You will need to include your contact information and account ID and details of the leaderboard whose subscription you wish to cancel. Our Customer Service Department will contact you, via email, with confirmation of your cancellation.