My tweets & retweets using #xxx is not being counted / scored

← Troubleshooting
We use Twitter's public search APIs to collect anyone's twitter data.  In certain instances, this API does not show any data.  Twitter sometimes decides that a user is not using its platform according to its rules and in this instance it then decides not to show that user's results in searches, etc.  This Twitter help article has information about this and this blog also highlights this issue.

Check if a search for your tweets that contain the hashtag #xxx on Twitter is currently bringing back any results - Put xxx in the "these hashtags" search box and put your twitter handle in the "from these accounts" box.


If the search doesn't bring up any results, then we suggest that you file a support enquiry using this form with Twitter and ask them why a search for activity in your account is not resulting in any results.  Choose "something else" for the section "I'm reporting an issue with".

Troubleshooting

  1. I've released but all my players ranked the same? e.g. 111th
  2. Why do I and others sometimes appear as Player X on a board?
  3. Twitter profile images missing
  4. I get error Please check that this data source is pushable i.e. is an API metric source and you are the owner.
  5. I've changed my Twitter name - how can I update my Rise profile so that my new name shows correctly on the boards I'm playing on
  6. My chrome theme background image colours appear darkened
  7. I'm having trouble connecting my LinkedIn account
  8. My tweets & retweets using #xxx is not being counted / scored
  9. RLOOKUP - Error Codes
  10. Why is my Twitter data not correct? not complete?
  11. My blog url is not being verified

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