I've changed my Twitter name - how can I update my Rise profile so that my new name shows correctly on the boards I'm playing on

The current process to do this is a bit long-winded and we will be trying to make this process un-necessary in the future.  However, for the time being, please follow these steps:

Login to your Rise profile (which you will have, even if you've never created it yourself, as you are a player on a Rise board), using our email login process.  If you've not yet registered an email with Rise, you will first need to login using your Twitter credentials by clicking onto the Twitter "blue bird" logo - see the screenshot.



Once you are logged in, you will then need to register your email by "editing your profile" - see screenshot:



Once you are on your profile page, enter an email in the appropriate section on this page.  Once you've entered an email and clicked "save" at the bottom of the page, you will receive an email from Rise, asking you to verify your email.

Once this is done, log out from Rise and then log back into Rise using the email login process.  If you've never logged in using email before, you will need to click on the "Forgot your password" link and request a new password.  See screenshot:



Once you've received a new password from Rise, then login to Rise using the email login process.

Go to "Edit Profile", and navigate to the "Connected Networks" section of your profile.  Unlink your Twitter network, and then re-connect using your new Twitter handle.  This will then update your profile details on all the boards you are playing on.


Feedback and Knowledge Base