All articles ← Knowledge Base Can I leave a board? Can I delete my Rise profile (account)? Can I send out mass invitations to all players? Can I tweet out to more than the top 10 players? Can we have a shorter time period between leaderboard releases? Cancellation Policy Connecting Social Media Accounts Do you support Instagram connection to my Rise profile? Embedding the leaderboard as a WordPress Widget Hall of Fame Help for creating a board using the Google spreadsheet connector How can I customise the Tabular theme so that all my columns fit on the screen? How can I see latest players added to my leaderboard? How can I set the auto generated Release Names? How do I add a player? How do I add a Total Index Score at the end that combines all my metrics together? How do I add custom fields such as sponsor logos to my custom theme? How do I add formulas? How do I add images to players on my leaderboard? How do I add scores? How do I add Tags? How do I award my players badges? How do I cancel my subscription? How do I change my leaderboard time zone? How do I change my subscription How do I change my theme? How do I change the display format of my score values e.g. to time format? How do I change the name of my board? How do I change the order of the metrics / score columns? How do I create a Leaderboard from a Twitter List? How do I create a link to someone's Rise profile? How do I create a Power 100 leaderboard like the Zoopla Property Power 100? How do I customise my theme with CSS? How do I deactivate ("delete") my Rise profile (account)? How do I delete / close my account? How do I delete a board? How do I delete a player? How do I delete a release? How do I delete an individual score entry e.g. a tweet? How do I display my leaderboard on a big screen TV? How do I download an XML version of the Leaderboard? How do I download invoices? How do I download score entries? How do I edit my leaderboard text and images? How do I edit scores? How do I exclude or remove players? How do I export / download all players to a spreadsheet How do I get notified about updates? How do I get on a board? How do I hide metrics? How do I include new players who've applied to join? How do I let my players submit their own scores How do I log into/register a Rise account? How do I set a social network for my board conversations? How do I subscribe or opt-out of email notifications How do I track my performance? How do I track the success of my board How do I tweet out to the players when my Rise board updates (new release created)? How do I use my referral code? How do I view and edit my Rise profile (account)? e.g. change name/photo How is my score calculated? How Leaderboarded helps you maintain a level playing field How to add a Twitter activity feed widget to your leaderboard How to attach a blog post to a particular release How to change your picture and add a custom logo to your leaderboard How to create a custom theme for your embedded leaderboard How to create a Rise leaderboard from a ProProfs quiz How to Embed a Cronycle Feed within Rise How to Embed a Juicer Feed in Rise How to Embed an Anders Pink Briefing on Rise How to embed your leaderboard on another web site How to embed your Rise leaderboard on a Geckoboard Dashboard How to give points for tweets with images How to release your board How to run a weighted raffle using RandomPicker How to set up automated coaching with Stories & Tips How to subscribe to a leaderboard by following it How to update payment card for subscription I get error Please check that this data source is pushable i.e. is an API metric source and you are the owner. I get the error message - Yurg! I cannot generate the leaderboard as there seems to be a problem with your player data. I keep getting Please make sure the file exists, is accessible and is valid HTML when trying to upload a new custom theme I want to show all accumulated scores not just the latest score, how do I do that? I'm having trouble connecting my LinkedIn account I've changed my Twitter name - how can I update my Rise profile so that my new name shows correctly on the boards I'm playing on I've released but all my players ranked the same? e.g. 111th If we are hiding metrics, is there a way to see details of how the total score and rank is created? Importing player details and/or scores (metric data) via csv import Is there a way to have a relative total score with the Metrics Displayed as Absolute scores? Is there a way to reset a board? Metric columns are not displaying in the embedded widget Metrics and Data Entries Monetise your Rise board with display advertising My chrome theme background image colours appear darkened My metric sources have stopped and no scores are being collected. What can I do? My tweets & retweets using #xxx is not being counted / scored My uploaded images are the wrong colour New joiners welcome email Options Player Guide and Introduction to Rise Players Preparation checklist Relative Scoring vs Absolute Scoring Explained Release Releases Explained Rise Board Roles RLOOKUP - Error Codes Security considerations: how to manage access to your board Teams and Divisions Twitter profile images missing Using Google Sheets as your player and data source What are 'latest releases' What are the different Player Source options? What distribution channels do we provide outputs to? What does a yellow tick against data entries in my dashboard mean? What does it mean if my Rise profile (account) is closed? What is a Rise board? What is the difference between a private and a stealth metric? What is the Player Identifier and why do I need one? What is the pricing for using Rise? What platforms do we provide data collection for? What's my score and rank? What's the difference between unstructured and structured data? Why can I not connect my Facebook page on my profile Why can I not see all my players on the latest leaderboard? Why do I and others sometimes appear as Player X on a board? Why do I need a Rise Account? Why do we have to include a 'powered by Rise' logo on our board? Why does the board I'm interesed in say "waiting for a score"? Why is my leaderboard locked? All players appear as Player X Why leaderboards are best throttled?