Troubleshooting ← Knowledge Base I've released but all my players ranked the same? e.g. 111th Why do I and others sometimes appear as Player X on a board? Twitter profile images missing I get error Please check that this data source is pushable i.e. is an API metric source and you are the owner. I've changed my Twitter name - how can I update my Rise profile so that my new name shows correctly on the boards I'm playing on My chrome theme background image colours appear darkened I'm having trouble connecting my LinkedIn account My tweets & retweets using #xxx is not being counted / scored RLOOKUP - Error Codes Why is my Twitter data not correct? not complete? My blog url is not being verified Why is my scorecard not updating / refreshing? Why can I not see all my users on the latest leaderboard?